At Holly Yashi, we respect our customers. We understand that you are concerned about privacy, so we have instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us. If you do not want your information shared, please scroll down to our “Opt-Out” information at the bottom of this page.

We collect various types of information depending upon how you use our site. We gather this information through jewelry registrations, orders placed, catalogs requests, or other solicitations.

When you order from us we collect your name, address, email address, phone number, and credit card number and expiration date. However, for your security, the moment your order is processed we only retain the last four digits of your credit card number. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and retain a record of your purchases.

When you sign up for our email offers we collect your name and email address. Our email messaging provider is Dot Digital. To learn more visit https://dotdigital.com/trust-center/.

When you sign up for our catalog we collect your name and address.

When you respond to a survey or a contest on-line, we may collect your name, address, email address and phone number. We may also ask you for additional information, such as your age, interests, and/or product preferences.

When you submit a question to customer service, we will need your email address in order to respond, and you also may need to provide us with various types of information to allow us to answer your question. If you prefer to call us with your customer service question, our toll-free number is: 1 (877) 607-8361. We also receive personal data from third parties or other sources.

We may use your information in a number of ways, including the following:

To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.

For marketing and promotional purposes. We send out emails to our customers about products or events that we think may be of interest to them. We also may send you special promotions, new arrivals, or new site features.

Any personal information you provide to us on our website when you register, enter a contest or promotion, shop on-line or request information (i.e. name, address, email address, telephone number and the last four digits of your credit card information) is maintained in private files in our internal systems. Holly Yashi does not keep records of complete credit card numbers (only the last four digits) and does not share any credit card information with third parties. Holly Yashi does share personal information about our customers with some of our affiliated companies and reputable third-party marketing partners for marketing and commercial purposes. These third parties may be given access to some of the information you provide to us and may use cookies on our behalf. We may also share statistical, demographic and other non-personally identifiable information with third party companies and these companies may also use cookies.

If you prefer that your personal information is not shared with third party marketing partners, you can “opt-out” of sharing by contacting customerservice@hollyyashi.com.

We may also collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may also combine your email information with other information they have access to such as a mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you do not want us to collect information about you, please contact customerservice@hollyyashi.com to opt out.

All hollyyashi.com orders are fully processed in and shipped from the United States. All information you provide, including only the last four digits of your credit card number, will be securely maintained in our internal systems located within the United States.

We may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request, or court order, or to protect the users of our website or the public.

At Holly Yashi, we are committed to providing our customers with a secure shopping environment. We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology. In fact, we exceed required credit card security standards. When you place an order through our shopping basket, your personal information is protected by Secure Socket Layer (SSL) encryption technology, the industry standard security protocol for encoding sensitive information. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, the SSL transmission is indecipherable.

Encryption is based on the mathematical scrambling and unscrambling of messages. The type of encryption we use assigns two keys - one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. Information encrypted using the private key can only be decrypted using the public key, and vice versa - ensuring the security of your information.

This technology, together with our other security measures, protects your personal information as it moves from your computer to our server. We also restrict and limit access to customer information only to those employees who require it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. We constantly monitor and adopt, as appropriate, new technological improvements designed to protect and ensure the accuracy and security of customer information.

You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, please contact customer service.

You have the opportunity to “opt-out” of having your information used for purposes not directly related to your transaction at the point where we ask for the information. Customers who no longer wish to receive communications may opt-out. If you would prefer not to have your information used for purposes not directly related to the point of purchase please email us at: customerservice@hollyyashi.com.

Your confidence in the Holly Yashi shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease.

As we continue to grow and take advantage of technologies to improve the services we provide, this policy will change. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

You may access, delete, or correct your account information by emailing customerservice@hollyyashi.com with your request. Please be specific.