Each item purchased at hollyyashi.com is gift wrapped in our signature Pillowpack Gift Boxes. This complimentary service is our way of saying "thank you" for your business. We do sell a few items that cannot be wrapped due to their size. These items are denoted on our web site. Thank you for shopping with us.
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We are pleased to offer flat rate shipping. Please refer to our shipping options below.
Please note that the free shipping offer on orders of $99 or more is only valid on orders shipped within the United States via Standard Shipping (delivery varies from 1 to 10 business days.)
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Ordering Timeline:
| Orders are generally shipped within 48 hours or less, unless the item you have ordered is not currently in stock. All orders (items in stock) placed between Friday and Sunday are shipped out no later than the following Tuesday. Please Note: 2nd Day, Next day, Saturday delivery orders must be placed before noon PST. If you encounter any problems or have additional questions, please call us toll-free at 1 (877) 607-8361 between 8am and 5pm PST Monday-Friday or email: customerservice@hollyyashi.com. |
Shipping Options:
| Within the United States |
| Standard Shipping (1-10 days) | $7 |
| Expedited Shipping (1-4 days) | $15 |
| Special shipping rates for the continental US: |
| 2nd Day Air | $20 |
| Next Day Air | $30 |
| Saturday Delivery (not available everywhere) | $40 |
| Special shipping rates for Canada: |
| Standard Shipping (3-10 days) | $10 |
| All other international shipping: |
| Expedited Shipping (4-14 days) | $25 |
| Customers are responsible for international duties, taxes, and refused shipping charges. Please contact us at customerservice@hollyyashi.com with any questions regarding international orders. |
| An 8.25% statewide tax will be added to all orders shipping within the state of California. |
| If for any reason an item does not meet your full expectations, return it within 60 days. It's that simple.
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We are always happy to provide you with a full refund within 60 days of your purchase, although shipping charges are non-refundable. We accept merchandise returned to us in its original condition along with the receipt or invoice, so please package your items carefully and purchase postal insurance before sending them.
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Please ship your returns to:
HollyYashi.com
ATTN: Website Returns
1300 Ninth Street
Arcata, CA 95521
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