We collect various types of information depending upon how you use our site. We gather this information through jewelry registrations, orders placed, catalogs requests, or other solicitations.
When you order from us we collect your name, address, email address, phone number, and credit card number and expiration date. However, for your security, the moment your order is processed we only retain the last four digits of your credit card number. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and retain a record of your purchases.
When you sign up for our email offers we collect your name and email address. Our email messaging provider is Bronto. To learn more visit bronto.com and click on “Privacy Statement.”
When you sign up for our catalog we collect your name and address.
When you respond to a survey or a contest on-line, we may collect your name, address, email address and phone number. We may also ask you for additional information, such as your age, interests, and/or product preferences.
When you submit a question to customer service, we will need your email address in order to respond, and you also may need to provide us with various types of information to allow us to answer your question. If you prefer to call us with your customer service question, our toll-free number is: 1 (877) 607-8361.
We may use your information in a number of ways, including the following:
For marketing and promotional purposes. We send out emails to our customers about products or events that we think may be of interest to them. We also may send you special promotions, new arrivals, or new site features.
All hollyyashi.com orders are fully processed in and shipped from the United States. All information you provide, including only the last four digits of your credit card number, will be securely maintained in our internal systems located within the United States.
We may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request, or court order, or to protect the users of our website or the public.
At Holly Yashi, we are committed to providing our customers with a secure shopping environment. We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology. In fact, we exceed required credit card security standards. When you place an order through our shopping basket, your personal information is protected by Secure Socket Layer (SSL) encryption technology, the industry standard security protocol for encoding sensitive information. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, the SSL transmission is indecipherable.
Encryption is based on the mathematical scrambling and unscrambling of messages. The type of encryption we use assigns two keys - one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. Information encrypted using the private key can only be decrypted using the public key, and vice versa - ensuring the security of your information.
This technology, together with our other security measures, protects your personal information as it moves from your computer to our server. We also restrict and limit access to customer information only to those employees who require it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. We constantly monitor and adopt, as appropriate, new technological improvements designed to protect and ensure the accuracy and security of customer information.
You have the opportunity to “opt-out” of having your information used for purposes not directly related to your transaction at the point where we ask for the information. Customers who no longer wish to receive communications may opt-out. If you would prefer not to have your information used for purposes not directly related to the point of purchase please email us at: firstname.lastname@example.org.
Your confidence in the Holly Yashi shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease.